Terms of Service

This website is operated by stepEase. Throughout the site, the terms "we", "us" and "our" refer to stepEase. stepEase offers this website, including all information, tools and services available from this site to you, the user, provided that you accept all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms and Conditions ("Terms of Service", "Terms"), including those additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website, including, without limitation, users who are browsers, vendors, customers, merchants and/or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and have given us your consent to allow any of your minor dependants to use this website.

You may not use our products for any unlawful or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).

You must not transmit any worms, viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in the immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks, and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this website is not accurate, complete or up to date. The material on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more up-to-date sources of information. Any reliance on the material on this website is at your own risk.

This website may contain certain historical information. Historical information is not necessarily current and is provided for your reference only.

We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our website.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be available exclusively online through the website. These products or services may be available in limited quantities and may only be returned or exchanged in accordance with our Returns Policy.

We have made every effort to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your computer or device screen will display every colour accurately.

We reserve the right, but are not obliged, to limit the sale of our products or services to any person, geographical region or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services that we offer. All product descriptions and prices are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product at any time. Any offer for a product or service made on this website is void where prohibited by law.

We do not guarantee that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with stepEase.

At our sole discretion, we may limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed through the same customer account, using the same payment card and/or using the same billing or delivery address.

Where we change or cancel an order, we may attempt to notify you using the contact details, billing address or telephone number provided when the order was placed.

We reserve the right to limit or prohibit orders that, in our sole judgement, appear to have been placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made through the stepEase store.

You agree to promptly update your account and other information, including your contact details, payment card number and expiry date, so that we can complete your transactions and contact you where necessary.

For further information, please refer to our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without any warranties, representations, conditions or endorsements of any kind.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve the terms under which those tools are provided by the relevant third-party provider.

We may also offer new services and/or features through the website in the future, including the release of new tools and resources. Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available through our Service may include materials provided by third parties.

Third-party links on this website may direct you to websites that are not affiliated with stepEase.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant and shall not have any liability or responsibility for any third-party materials, websites, products or services.

We are not liable for any harm or damage relating to the purchase or use of goods, services, resources, content or any other transactions made in connection with third-party websites.

Please review third-party policies and practices carefully and ensure that you understand them before entering into any transaction.

Any complaints, claims, concerns or questions regarding third-party products should be directed to the relevant third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you submit certain specific contributions, such as competition entries, or if you submit creative ideas, suggestions, proposals, plans or other materials without a request from us, whether online, by post or by any other means, collectively referred to as “Comments”, you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use those Comments in any medium.

We are under no obligation:

  1. to keep any Comments confidential;

  2. to pay compensation for any Comments; or

  3. to respond to any Comments.

We may, but are not obliged to, monitor, edit or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, objectionable or in breach of any party’s intellectual property rights or these Terms of Service.

You agree that your Comments will not violate any rights of any third party, including copyright, trade mark, privacy, personality or any other personal or proprietary right.

You further agree that your Comments will not contain defamatory, unlawful, abusive or obscene material, or contain any computer virus or other harmful code that could affect the operation of the Service or any related website.

You must not use false contact details, impersonate another person or otherwise mislead stepEase or any third party about the origin of any Comments.

You are solely responsible for the Comments you submit and for their accuracy. We accept no responsibility and assume no liability for any Comments submitted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the stepEase store is governed by our Privacy Policy.

Please refer to our Privacy Policy for further information.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, information on our website or within the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, delivery charges, delivery times or product availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders where any information in the Service or on any related website is inaccurate, at any time and without prior notice, including after you have submitted your order.

We are under no obligation to update, amend or clarify information in the Service or on any related website, including pricing information, except where required by law.

No specified update or refresh date applied to the Service or any related website should be taken to indicate that all information in the Service or on any related website has been changed or updated.

SECTION 12 – PROHIBITED USES

In addition to any other restrictions set out in these Terms of Service, you are prohibited from using the website or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in unlawful acts;

(c) to violate any international, national, regional or local laws, regulations, rules or ordinances;

(d) to infringe or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other form of malicious code that may affect the functionality or operation of the Service, any related website, other websites or the internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service, any related website, other websites or the internet.

We reserve the right to terminate your use of the Service or any related website if you breach any of these prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results obtained from the use of the Service will be accurate or reliable.

You agree that, from time to time, we may remove the Service for indefinite periods or discontinue the Service at any time without prior notice.

You expressly agree that your use of, or inability to use, the Service is entirely at your own risk.

The Service and all products and services delivered to you through the Service are provided on an "as is" and "as available" basis, except where expressly stated otherwise by stepEase, without any representations, warranties or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, durability, title and non-infringement.

Under no circumstances shall stepEase, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including but not limited to loss of profits, loss of revenue, loss of savings, loss of data, replacement costs or similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or any products obtained through the Service, or for any other claim relating in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage incurred as a result of the use of the Service or any content or product made available through the Service, even if advised of the possibility of such damages.

Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in those jurisdictions shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless stepEase, together with our parent companies, subsidiaries, affiliates, partners, directors, officers, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from and against any claim or demand, including reasonable legal fees, made by any third party arising out of or relating to your breach of these Terms of Service, any documents incorporated by reference, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such a determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service remain effective unless and until terminated by either you or stepEase.

You may terminate these Terms of Service at any time by informing us that you no longer wish to use our Services or by ceasing to use our website.

If, in our sole judgement, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without prior notice. You will remain liable for all amounts due up to and including the date of termination, and we may accordingly deny you access to our Services, or any part of them.

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by stepEase on this website or relating to the Service, constitute the entire agreement and understanding between you and stepEase, governing your use of the Service and superseding all prior or contemporaneous agreements, communications and proposals, whether oral or written, including any previous versions of these Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall not be interpreted against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements under which stepEase provides you with services shall be governed by and construed in accordance with the laws of Sweden.